Three months on from Consumer Duty; where are with the initiative to protect vulnerable customers?
By Jonathan Barrett, CEO of Comentis Consumer Duty, the Financial Conduct Authority’s (FCA) initiative to protect customers including those who are vulnerable, has been in place for a little over three months now. Jonathan Barrett, Co-Founder and Managing Director of Comentis evaluates how firms are coping so far with their vulnerability assessments and what the … [Read more…]